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Professional Standards of Personal Training
ISSA expects members to conduct themselves according to the following professional standards in order to provide the highest quality of service possible to their clients and community.
Serve clients with integrity, competence, objectivity, and impartiality, always putting the clients needs, interests, and requests ahead of their own and striving for client satisfaction.
Return calls promptly, Be on time for every training session, Pay attention to the client during training sessions.
Put in the extra effort to ensure that the client stays on the path to health and wellness.
Recognize the value of continuing education by upgrading and improving knowledge and skills on an ongoing basis, as well as keeping abreast of relevant changes in all aspects of exercise programming theory and techniques.
Adhere to safe and recognized standards of practice and advocate healthy lifestyles for their clients.
Work towards the ultimate goal of helping clients become more self-sufficient over time, reducing the number of supervised training sessions.
Always document training sessions, evaluations and training programs.
Respect client confidentiality and never release client information and records of client cases without written release from the client.
Adhere to the highest standards of accuracy and truth in all dealings with clients.
Follow the highest standards of business principles, integrity, and professionalism.